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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maikel Blanco

November 21, 2024

5  out of  5
rating by Maikel Blanco
"En el servicio de hoy conocimos a la Señorita Yulisa Rodriguez. Ella es muy profesional, muy amable, conocedora de su trabajo. Estoy muy satisfecho con la agencia de segutos. Gracias"
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Amanda Rivera

November 15, 2024

5  out of  5
rating by Amanda Rivera
"Kay at State Farm was extremely helpful and knowledgeable!"
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Jennifer Lowry-Schneider

November 12, 2024

5  out of  5
rating by Jennifer Lowry-Schneider
"They have been wonderful. Dayne was so helpful and down to earth. It made feel included. He got me the greatest deal. Thanks so much."
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Joaquin Eligió mundo

November 6, 2024

5  out of  5
rating by Joaquin Eligió mundo
"Yulissa Rodríguez. La señorita fue muy amable y muy buen trato muchas gracias"
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Tony Sutton

October 29, 2024

5  out of  5
rating by Tony Sutton
"Talked to Kris today, she made my switch quick fast and easy."
We responded:
"Awe, thanks Tony S!!!! Kris is awesome at insurance and she's a straight up good person too. Don't be a stranger! We are here to help with all your insurance needs. Dorothy, Kris, Addie, Jacob, Dayne, Yuli and Kate #DorothyOrtez "
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Jorge Ramirez

October 14, 2024

5  out of  5
rating by Jorge Ramirez
"Yulisa Rodriguesz me alludo poder tener mi aseguranza de carro"
We responded:
"Thank you so much Jorge! WE appreciate you! Dorothy "
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Sarah P

October 13, 2024

5  out of  5
rating by Sarah P
"Dayne was very helpful in setting up auto insurance -- a quick and easy process!"
We responded:
"Thanks Sarah, we appreciate you choosing our office. #Team Dorothy"
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Jose Sanchez

October 1, 2024

5  out of  5
rating by Jose Sanchez
"Came in and added insurance to a vehicle, and Kate was really helpful, I would gladly recommend her services,"
We responded:
"Thank you Jose. Kate is the best at helping people with auto and home/renter's insurance. We appreciate and for taking the time to recognize Kate. #TeamDorothy"
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Jason Mills

September 20, 2024

5  out of  5
rating by Jason Mills
"Outstanding Service and Expertise! I had the pleasure of working with Dayne Carpenter at State Farm for my auto insurance, and I couldn't be more satisfied with the experience. Dayne truly goes above and beyond when it comes to customer service. He was incredibly knowledgeable, professional, and patient in answering all my questions, ensuring I understood every detail of my policy. What sets Dayne apart is his commitment to making sure his clients get the best coverage at the best rate. He made the entire process stress-free and tailored the policy to fit my specific needs, which gave me peace of mind. It's clear he genuinely cares about his clients and takes the time to provide personalized service, which is rare to find. If you're looking for an insurance agent who is reliable, efficient, and truly cares about your needs, I highly recommend Dayne Carpenter. He’s a great asset to the State Farm team, and I’ll definitely be returning for all my insurance needs in the future!"
We responded:
"Hi Jason, Please forgive my tardiness in this reply. I so appreciate your detailed account of Dayne's ability to help you with your auto and home insurance needs. I feel likely to have Dayne as a team member and insurance professional. We appreciate you and your business, and thank you from our family to yours. #TeamDorothy"
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Erick Ortega

September 17, 2024

5  out of  5
rating by Erick Ortega
"It was a great help this people are the best . Thanks to Dayne for auto insurance I recommend 💯 %."
We responded:
"Hey Erick, Thank you so much. We loving having great clients like you and appreciate that you let us handle your car insurance needs. #TeamDorothy"
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Danielle Jozefczyk

September 9, 2024

5  out of  5
rating by Danielle Jozefczyk
"Kate was very helpful in getting me a new auto insurance quote, helping me through the process, and answering my questions."
We responded:
"Danielle, Your kind words mean so much. Kate is awesome at helping people with their car insurance (and other insurance) needs. We appreciate you selecting us to work with! Dorothy Ortez State Farm"
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Christine Szlamczynski

September 9, 2024

5  out of  5
rating by Christine Szlamczynski
"Dayne was able to save me almost $200/month on my car insurance. He seemed very knowledgeable and helpful."
We responded:
"Hi Christine, I'm sorry this took a minute for me to get back to you. I appreciate your patience. Yay!!!!! Dayne rocks at helping people save on auto insurance. He's also just a really good guy. Thank you for choosing us. Dorothy and team "
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michala Macek

August 30, 2024

5  out of  5
rating by michala Macek
"Knowledgeable, fast and easy! Couldn’t be more happy with the experience I just had getting renters insurance through Dayne C. Had answers to all my questions and was able to get what I needed taken care of in a swift ten min call. Excellent service thank you!"
We responded:
"Hey Michala, Thanks for the compliments on Dayne. I really appreciate that and was thrilled Dayne could help you with the renters insurance. Thank you for choosing our agency. #TeamDorothyStateFarm "
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Phill Batt-Capps

August 26, 2024

5  out of  5
rating by Phill Batt-Capps
"Recently was on the hunt for a new Auto Insurance and Home Insurance policy. I am very glad I was connected with Dayne at Dorothy Ortez State Farm! Dayne was professional, thoughtful, and easy to work with. Dayne was able to answer all of my questions and explain what everything meant in an easy way to understand. Very impressed with the service, it really made “adulting” easy for me! Thank you!"
We responded:
"Hello Phill, I apologize I missed responding to your review. First, thank your for recognizing Dayne and for selecting our office for your Home and Auto Insurance needs. We appreciate your business and look forward to helping you in the future. #DorothyOrtezStateFarm #TeamDorothy "
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Austin Chanski

August 22, 2024

5  out of  5
rating by Austin Chanski
"Great people to work with. Kris helped me with auto and renters insurance"
We responded:
"Hey Austin! Hi! Thanks for recognizing Kris for help with Auto insurance and your renters insurance. Don't be a stranger! We appreciate insuring and helping you and your kiddos! Dorothy"
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Akela Norton

August 21, 2024

5  out of  5
rating by Akela Norton
"Dane was awesome he went above and beyond even with my very unorganized mess he was able to help woth everything...state farm will definitely be my pick every time"
We responded:
"Hi Akela, Organized mess? Well that sounds about normal. Glad to know he has this skillset in addition to his auto insurance and home insurance skills. We appreciate your business and look forward to helping you. #Team Dorothy Ortez "
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Adan Lemus

August 15, 2024

5  out of  5
rating by Adan Lemus
"Thanks to Dayne for helping me out get a good price on my auto insurance I appreciate the help"
We responded:
"Adan, Yay! Glad Dayne was able to get you a great price on your auto insurance. Thanks for the review. #TeamOrtezStateFarm"
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Kathy Clendening

August 14, 2024

5  out of  5
rating by Kathy Clendening
"Dayne Carpenter was awesome. I got a great deal. He explained everything perfectly. And it was very quick"
We responded:
"Hi Kathy, I apologize that I missed thanking you for your review. Thank you for your review!!! Dayne is great. Feel free to reach out anytime. Dorothy and Dayne"
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Barbara Upton

August 12, 2024

5  out of  5
rating by Barbara Upton
"Great service and pricing."
We responded:
"Hi Barbara, Thank you so much for the kind review. #DorothyOrtez"
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Laci Gallagher

August 7, 2024

5  out of  5
rating by Laci Gallagher
"I couldn’t have asked for a better experience. Dayne was extremely helpful with getting me the best price for full coverage auto insurance. His customer service was amazing and I’m incredibly happy with my plan!"
We responded:
"Hey Laci, thank you so very much for your kind endorsement of Dayne's skills. He always has everyone's best interest at heart. Dorothy Ortez"
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Quinn Kroll

August 2, 2024

5  out of  5
rating by Quinn Kroll
"I recently had the pleasure of working with Dayne Carpenter and Dorothy Ortiz State Farm for my auto and home insurance needs, and I cannot recommend them highly enough! From the very first interaction, Dayne demonstrated an impressive level of professionalism, knowledge, and genuine care that made the entire process smooth and stress-free. One of the standout aspects of my experience was how thoroughly Dayne assessed my needs to provide tailored solutions. They took the time to explain various coverage options, ensuring I understood the benefits of each plan without feeling overwhelmed. I appreciated their transparency regarding pricing and potential discounts, which ultimately helped me find the best coverage at a competitive price. Overall, I am beyond satisfied with my insurance policies and the exceptional service provided by Dayne. I wholeheartedly recommend them to anyone in need of auto and home insurance!"
We responded:
"Hi Quinn, Thank you for recognizing Dayne. Dayne always has your best interest at heart. So happy you were happy. Dorothy Ortez "
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Garret Wolters

August 2, 2024

5  out of  5
rating by Garret Wolters
"Yulissa Rodriguez is 10/10 helpful and there to help you get the lowest payment possible with all the tricks of the book pulled out"
We responded:
"Garret, thank you so much for your kind words. Yes, Yuli is awesome and if anyone can help you out, it's her. So glad you were happy. Dorothy Ortez State Farm, Holland"
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Cortney Sluiter

June 29, 2024

5  out of  5
rating by Cortney Sluiter
"Dorothy's office has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house), she’s been great about finding insurance options that best meet my needs, with great rates!"
We responded:
"Cortney! I missed a thank you. You know I love insuring all the Sluiters! Dorothy"
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Benjamin Louis

June 11, 2024

5  out of  5
rating by Benjamin Louis
"I spoke with Dayne today regarding auto insurance and he answered all of my questions with full confidence and understanding of all of the programs that State Farm had to offer and was very attentive! Thank you!"
We responded:
"Hi Benjamin, thank you for the review and I apologize I missed your thank you. You can count on Dayne to act in a professional manner and treat people with respect. Thank you again, Dorothy Ortez"
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Kevin Hann

June 10, 2024

5  out of  5
rating by Kevin Hann
"Kate was very helpful and quick to it made it super easy and painless highly recommendable"
We responded:
"Thanks Kevin. Kate is the best. It's her boss that is lagging her in the thank you department. You can count on Kate to help you with all your insurance needs. #Dorothy Ortez Auto Insurance "