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State Farm® Insurance Agent Dorothy Ortez

Ortez Ins Agcy Inc

11539 E. Lakewood Blvd
Ste 90
Holland, MI 49424

Off Lakewood between 112th & 120th in Holland, Michigan

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Office Info

Office Hours

9am - 5:30pm
9am - 5pm
After Hours by Appointment
Call us 24 hours a day!


11539 E. Lakewood Blvd
Ste 90
Holland, MI 49424


English, Spanish

My name is Dorothy Ortez. I was raised in the the middle of Nowhere, Michigan, and went to Portage Central High School (Go Mustangs!) but I live here and love my Ottawa County community inside and out. I know where to get a good cup of coffee (and a good glass of wine), where to find reliable auto service, and who to trust when it comes to your insurance plans. I have been a State Farm Insurance Agent here in Holland, MI for 30 years and have always loved to help my customers protect what matters to them since 1993. I know the importance of every dollar and my team and I will do everything possible to get you the right coverage for your life. We work with people from all over, including Muskegon, Holland, Allendale, Zeeland, Saugatuck, Hamilton, Douglas, Borculo, West Olive, Grand Haven, Spring Lake, Ferrysburg, Allegan and the greater Grand Rapids area. I built this agency from the ground up by building personal connections with one customer at a time. I’m incredibly proud of what it’s become and honored that my community consistently chooses this office for their insurance needs. My friendly experienced team makes sure every person gets personal, one-on-one service to answer questions, file claims, and explain all the insurance options—in both English and Spanish. Your needs are our top priority, and we’ll work to personalize the right plan to get you the coverage you need. My team and I are very involved in the Holland Michigan community. We love being part of this amazing area, and believe wholeheartedly in supporting it however we can! We work closely with the business community as well as local charities and organizations. Outside the office, my husband and I love spending time out on the water and giving belly rubs to my spoiled chocolate lab Daisy Ortez! If you want a one-stop shop for home insurance, auto insurance, motorcycle insurance, boat insurance, renters insurance, small business insurance, life insurance, and more, we’re it. Get a free quote today—just call, text, email or stop by in person! We look forward to earning your business.)))

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health

Other Products

Banking, Mutual Funds, Annuities

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Want to know about #TeamDorothy? We are people whose actions are driven by keeping the customers' needs as my primary goal. My staff will treat all my customers in a caring, friendly, and professional manner. My office will provide a warm, efficient, and seamless services to our customers at all times for auto insurance, homeowners insurance, life insurance and financial services. We believe in authentic feedback and reviews so please check us out online.

Our incredible Holland Michigan team includes experience in auto insurance, home insurance, renters and life insurance. We also have two bilingual (fluent Spanish) to assist you. Let this remarkable Holland MI team help you. Meet the team:

Kate Walkley = Accounts

Addie Suarez = Senior Accounts

Toni Goodman = Customer Service / Billing/ Front Office Service

Sophia Young = Customer Service / Billing

Kristi Baker = Office Manager

Yulissa Rodriguez = Senior Service / Accounts

Dorothy O. = Queen Bee

Adelaida Dominguez State Farm Agent Team Member

Adelaida Dominguez

Insurance Account Representative

Fluent in English & Spanish, Addie comes to us from a business background and has quickly become a trusted teammate. She is warm, efficient, caring, and  hard-working -- always going above and beyond. A dedicated parent, she is THE MOM when it comes to putting on the most creative birthday / holiday parties ever in the Fennville area, where she grew up. Addie recently married the love of her life and moved to the Holland area. Connect with Addie for all your insurance needs.

Kris Baker State Farm Agent Team Member

Kris Baker

Office Manager

Kristi Baker and her years of experience are at your service. More than 3,000 families Michigan families rely on Kris to run our office to serve your insurance needs. Kris is our office manager and handles all insurance coverage changes. Before joining Dorothy Ortez State Farm, Kris worked in Zeeland in the restaurant industry. Kris is an avid outdoors enthusiast, camping and hunting with her family.

Kate Walkley State Farm Agent Team Member

Kate Walkley

Insurance Account Representative

Kate has a background in the service industry. She's a free spirit with a strong sense of following the Golden Rule. She's the mom of a smarty pants kiddo and has lived her entire life along the Lakeshore. Licensed in all lines of insurance, you can trust Kate to operate your interest at heart. Call Kate for a quote today!

Yulissa Rodriguez State Farm Agent Team Member

Yulissa Rodriguez

Customer Service Representative

Yuli has 3 years with State Farm, born and raised in Zeeland, Michigan. She was a college varsity soccer player and knows how to kick it in gear when needed. She recently was promoted working our account management and senior service side of the business, has a knack for mentoring new teammates. She's our resident athlete at all team outings have played sports her entire life. Let Yuli help you with any of your insurance needs.

Sophia Young State Farm Agent Team Member

Sophia Young

Customer Service Representative

Sophia is the smiling face that is right up front to greet you with any of your home insurance, auto insurance or customer service questions. She is a hometown Holland girl and a busy mom. You can count on Sophia to treat you like family. Never hesitate to stop by and say hello.